Shop Policies
We accept Paypal, and Credit Cards. If payment is not received within 7 days of purchase, the order will be cancelled unless other arrangements are made. If you'd like to add one of these options to your purchase, please contact us. We ship two days a week.
Orders
Because items are handmade, some slight variations may occur from those pictured. However, we try our best to provide consistency and quality in all our work.
Shipping
Please allow 48 hours for order processing, not including the weekend or holidays. Once your order is processed, we will begin preparing your order. You should receive your order within 5 to 7 Business days after the 48 hour processing time, via USPS. Free Delivery Confirmation is included with each shipped package. Shipping times are an estimate & may be subject to USPS delays. Uzima Lifestyle Center is not responsible for delayed shipping on the part of USPS and is unable to provide full or partial refunds for shipping that is due to an error or delay on the courier's part. (Business days are Monday-Friday. Public holidays excluded.)
​
If you put the wrong shipping address you need to email us within 30 minutes of the purchase. We cannot 100% guarantee the changes will go through. Please ensure you review your order before confirming your purchase.
Returns & Refunds
Send us an inquiry via email us at uzimalifestylecenter@yahoo.com so our customer service team can help you as fast as possible please include your order number, your full name, shipping address and reason for return/refund. To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot accept returns/refund on orders that have been used/opened due to hygiene reasons